Shift leader KFC Gouda - English

As a Shift Leader at KFC, you are an inspiring leader working closely with the Restaurant General Manager (RGM) to ensure our core operations run at peak performance. Our Shift Leaders come from a variety of backgrounds—ranging from supermarkets and cafés to retail and banking—but all share the same passion for great leadership and caring for their team. Your role is to coach and guide your team of about 7 to 25 members, ensuring a reliable and consistent experience for our guests.

MAKE A DIFFERENCE… with your responsibilities

As a Shift Leader, you’ll be active on the floor, ensuring a well-coordinated team and delivering the best service to our guests. Your responsibilities include:

• Leading the team on the floor, making sure our guests always receive top-notch service by monitoring team performance and supporting management when necessary

• Taking responsibility for opening and closing shifts, performing administrative tasks, and ensuring safety and quality standards are upheld in the restaurant

• Training and coaching your team to deliver their best performance, while also working on your own development goals with support from your manager

BRING YOUR BEST SELF… with your qualifications

• Experience in leading and developing diverse teams, strong communication skills, and a knowledge of HR processes are a plus

• A proven track record in enhancing guest experience and driving sales

• Experience in understanding profit and loss factors, managing costs, and making effective decisions

HAVE FUN… growing and thriving with us

at KFC We support your ambitions and make sure you are treated with respect, providing all the tools you need to succeed. From flexible working hours and training to the chance to earn certifications – we’re behind you. At KFC, there are plenty of opportunities for growth, whether you’re aiming for a role as Assistant Restaurant Manager or even move into a role at our headquarters. We’ll be there with you on every step of your career path, encouraging you to reach your full potential!

What is our Secret Recipe for you?  

It’s important to know that our guests’ happiness isn’t our only priority. We care just as much about our employees’ well-being. We offer you:

• Employment conditions and salary in accordance with the hospitality collective labor agreement (CAO); €2,200 – €2,500 per month based on a full-time contract, depending on your knowledge and experience.

• Travel allowance of €0.14 per kilometer.

• 8% holiday allowance and 25 vacation days.

• Pension scheme with the Horeca & Catering pension fund.

•  Onboarding program leading to certification as a Shift Leader.

• Quarterly performance bonus opportunities.

Are you ready to bring your passion, skills, and dedication to KFC? Apply now! We look forward to welcoming you to our team and embarking on this exciting journey together. Bring it!